Frequently Asked Questions
Everything you need to know about bringing Vita home.
What materials are used in Vita furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid wood, premium linen blends, and recycled steel frames to ensure your home pieces are both beautiful and durable.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours of purchase to schedule a convenient delivery window.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture returns.
Do you offer assembly services?
Yes, many of our larger items qualify for professional in-home assembly. You can select the 'White Glove Delivery' option at checkout for full assembly and removal of all packaging materials.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery progress in real-time.
Are your products covered by a warranty?
All Vita furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity. We stand behind the craftsmanship of every piece we sell.